How Would you rate the cleanliness of the gym?
Average: 4.79 out of 5
Really happy to see this, as we devote a lot of time, resources, and take a lot of pride in the cleanliness of the gym.
How would you rate the Safety of the gym?
Average: 4.83 out of 5
There were a few comments regarding kids running around during classes, but more on that later.
How would you rate the coaching staff?
Average: 4.87 out of 5
Happy to see this, as all of our coaches have 3+ years of experience.
How would you rate the quality of instruction?
Average: 4.78 out of 5
There were a few comments about more gymnastics and weightlifting instruction. We will take these under advisement, and plan to have our own instruction for coaching these movements at our next coaches meeting.
Which of these best describes your Goals?
Lose weight and tone muscle
-47.47%
General Health and Wellness
40.40%
To compete in CrossFit
4.04%
Other (please specify)
8.08%
Most of the “Other” were combinations of the other 3.
What would you like to see more of?
Nutrition Challenges
23.96%
In-House Competitions
15.63%
Social Gatherings
8.33%
Free Seminars (Strength, Competitor, etc...)
25.00%
Hill Runs
4.17%
Other (please specify)
22.92%
Again most of the “other” responses were “more of everything, except hill runs”
The top 2 responses were subject specific seminars, and nutrition challenges. We have both planned for this year, with Double Under and Running Seminars, and a “Last 60” Nutrition Challenge.
If you would like to see a morning Weightlifting class, what time?
5AM
26.79%
530AM
19.64%
6AM
37.50%
630AM
16.07%
In the past we have only done evening weightlifting classes, and we wanted to gauge the interest of a morning class. Also having an idea of what time most people would prefer is helpful, so be on the lookout for a signup for a morning weightlifting class soon!
Do you have any other feedback, or ways for us to improve?
There was a lot of feedback, both positive and negative. I’ll do my best to summarize and address those below.
Multiple complaints about kids running around during classes, and generally making an unsafe situation. I would say that 2/3 of the additional comments were directed at this subject. I take responsibility for this, as I haven’t been as aware of this lately as I should be. I often get so focused on my class that I miss it happening. One of the most often referenced times was during evening Zone class, as they’re usually right outside the kids room. Parents please help us control this, your kids are more likely to listen to you than some bearded stranger. Please note that I’ve instructed the coaches that if the kids won’t listen, then stop the parents workout, and have them address it. Safety is the goal here, both for your kids and the people working out.
Had a few comments about wanting more gymnastics instruction, specifically in place of “no measure” cool-downs. We took this under advisement, but if you look at the “Goals” question; 87% are looking for “General Health and Wellness”, or “Lose Weight/Tone Muscle.” With those goals in mind our no measure cool-downs have focused on Cardio and Core Strength. Meaning running and ab exercises translate better to overall health than the ability to do a bar muscle up. However I think there is a way to do both, 1. By improving our gymnastic instruction during warmups and 2. Potentially doing “skill sessions”: outside of regular class time. Those skill sessions could also be videoed and distributed for everyones benefit.
Conclusion
First of all thank you to everyone that filled out the survey. I really do appreciate your feedback and can assure you that I read every one of your comments. It’s very easy to sit back and assume you are doing the right thing, so it’s nice to hear of things we’re doing right and things we’re doing wrong. Our gym has changed a lot over the last 6 years, and almost all for the better. Thank you for believing in us, and we will continue to work hard to make this place better, and to make it the best hour of your day!
If you have any additional feedback, or would like further explanation of anything please feel free to email me at: info@ftwrightcrossfit.com
